Cookie Policy

This Cookie Policy is an integral part of the Legal Notice and the Privacy Policy of CHANTAL TELLO. The access and navigation on the site, or the use of its services, imply the acceptance of the General Conditions established in our Legal Notice (and therefore of the Privacy Policy and Cookie Policy). Please read them carefully. We thank you for deciding to visit us. We want your experience on the site to be the best possible, and for this reason we have written this Cookie Policy in the most transparent way possible.

What is a Cookie?

Cookies are files containing small amounts of information that are downloaded to the user’s device that is used when visiting a website. Its main purpose is to recognize the user each time they access CHANTAL TELLO, which allows us to improve the quality and usability of our website.

Cookies are essential for the functioning of the Internet; They cannot harm the user’s equipment/device and, if they are activated in the configuration of your browser, they help us to identify and resolve possible operating errors of CHANTAL TELLO.

Cookie types

There are different types of cookies. They all work in the same way, but have minor differences:

  • Session Cookies: Session cookies last only for the duration of your visit and are deleted when you close your browser. Its main purpose is to identify the type of device, support website security or its basic functionality. They do not contain personal information that allows us to identify a person.
  • Persistent or Permanent Cookies: They are stored on the hard drive of the device and our website reads them each time you make a new visit to CHANTAL TELLO; It has a certain expiration or expiration date, after which the cookie stops working. They allow us to identify your actions and preferences; analyze visits and help us understand how users reach our page and improve our services.
  • Functionality Cookies: They allow CHANTAL TELLO to remember decisions made by the user, such as their login or identifier. The information that these cookies collect is anonymized (that is, it does not contain your name, address, or other data).
  • Third-Party Cookies: Third-party cookies are cookies installed by a website other than the one you are visiting; for example, those used by social networks (such as Facebook) or by external content plugins (such as Google Maps). Also, some advertising companies use these types of files to track your visits to each site they advertise on.
  • Analytical Cookies: These are cookies whose purpose is periodic maintenance and guarantee the best operation and service to the user; collecting data from your activity.

Use of Cookies

By accessing CHANTAL TELLO, you expressly accept that we can use this type of cookie on your devices. If you disable cookies, your navigation through CHANTAL TELLO may not be optimal and some of the utilities available to CHANTAL TELLO may not work correctly.

a) Own Cookies

In order to recognize you and provide you with a better service, our site uses its own cookies (small text files that your browser stores). The advantages that the acceptance of our cookies entails translates into a saving of time. They can also be used to recognize you between successive visits and thus adapt the content that is shown to you, to obtain information about the date and time of your last visit, measure some traffic parameters within the site itself, and estimate the number of visits. made, so that we can focus and adjust the services and promotions more effectively.

No cookie allows you to contact your phone number, your email address or any other means of contact. No cookie can extract information from your hard drive or steal personal information.

PHPSESSIDUsed to keep the session open with the server.
cookie_ueUsed to display the cookie policy notice.
customerCart, customerCurrency, customerGroup, customerLang, customerShop, customerToken, etcCookies related to your account if you are logged in.
saveCustomization3, savePriceSpecific, saveUniqUser, Various product customization cookies.

b) Third-Party Cookies. Google Analytics Cookies

The site uses the Google Analytics service, which is provided by Google, Inc., an entity whose main office is at 1600 Amphitheater Parkway, Mountain View (California), CA 94043, United States (“Google”).

Google Analytics uses cookies to help us analyze how users use the site. The information generated by the cookie about your use of the site (including your IP address) will be directly transmitted to and stored by Google on its servers in the United States. Google will use this information on our behalf for the purpose of tracking your use of the site, compiling reports on site activity and providing other services related to site activity and Internet usage. Google may transmit said information to third parties when required by law, or when said third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.

If you wish, you can reject the processing of data or information by rejecting the use of cookies by selecting the appropriate settings on your browser. However, if you do so, you may not be able to use the full functionality of this site. By using this site, you consent to the processing of your information by Google in the manner and for the purposes indicated above.

These Google Analytics cookies generate an anonymous user ID, which is used to count how many times the user visits CHANTAL TELLO. It also records when it was the first and last time you visited the web. Likewise, it calculates when a session has ended, user origin and keywords.

Configuration to avoid Cookies

From CHANTAL TELLO and in compliance with current legal regulations, we provide you with the information that allows you to configure your Internet browser/browsers to maintain your privacy and security in relation to cookies. For this reason, we provide you with the information and links to the official support sites of the main browsers so that you can decide whether or not you want to accept the use of cookies.

Thus, you can block cookies through the browser’s configuration tools or you can configure your browser to notify you when a server wants to save a cookie:

  1. If you use Microsoft Internet Explorer, in the menu option Tools > Internet Options > Privacy > Configuration.
    To get more info, check:
  2. If you use Firefox, in the menu option Tools > Options > Privacy > Cookies.
    To get more info, check:
  3. If you use Chrome, in Options section > Advanced Options > Privacy.
    To get more info, check:
  4. If you use Safari, in Edit option > Preferences > Privacy.
    To get more info, check:
  5. If you use Opera, in Security and Privacy option, you can configure the browser.
    To get more info, check: